# Frequently Asked Questions

All Portable DVD Players

### Where can I purchase a AV cable for my DVD player?

The AV cable can be purchased for $7 from Curtis International Ltd. Please mail a certified check or money order (payable to Curtis International Ltd) to 315 Attwell Drive, Etobicoke, Ontario M9W 5C1, ATTN: Customer Service Department. Make sure to include your name, complete mailing address, phone number with area code, model number of the unit and part required.

All Portable DVD Players

### Where can I purchase a Car adaptor for my DVD player?

_Please note to contact:_

**_In Canada call -> 1-800-968-9853_**  
**_In USA call our remote support distributor -> 1 (800) 736-6837_**

All Portable DVD Players

### Where can I purchase a Remote control for my DVD player?

_Please note to contact:_

**_In Canada call -> 1-800-968-9853_**  
**_In USA call our remote support distributor -> 1 (800) 736-6837_**

All DVD Players

### Where can I purchase a replacement remote control for my unit?

_Please note to contact:_

**_In Canada call -> 1-800-968-9853_**  
**_In USA call our remote support distributor -> 1 (800) 736-6837_**

All Portable DVD Player

### Where can I purchase an AC adaptor for my DVD Player?

_Please note to contact:_

**_In Canada call -> 1-800-968-9853_**  
**_In USA call our remote support distributor -> 1 (800) 736-6837_**

All Portable DVD Players

### Where can I purchase an AC/DC adaptor for my DVD player?

_Please note to contact:_

**_In Canada call -> 1-800-968-9853_**  
**_In USA call our remote support distributor -> 1 (800) 736-6837_**