Frequently Asked Questions

All Portable DVD Players

Where can I purchase a AV cable for my DVD player?

The AV cable can be purchased for $7 from Curtis International Ltd. Please mail a certified check or money order (payable to Curtis International Ltd) to 315 Attwell Drive, Etobicoke, Ontario M9W 5C1, ATTN: Customer Service Department. Make sure to include your name, complete mailing address, phone number with area code, model number of the unit and part required.

All Portable DVD Players

Where can I purchase a Car adaptor for my DVD player?

Please note to contact:

In Canada call -> 1-800-968-9853
In USA call our remote support distributor -> 1 (800) 736-6837

All Portable DVD Players

Where can I purchase a Remote control for my DVD player?

Please note to contact:

In Canada call -> 1-800-968-9853
In USA call our remote support distributor -> 1 (800) 736-6837

All DVD Players

Where can I purchase a replacement remote control for my unit?

Please note to contact:

In Canada call -> 1-800-968-9853
In USA call our remote support distributor -> 1 (800) 736-6837

All Portable DVD Player

Where can I purchase an AC adaptor for my DVD Player?

Please note to contact:

In Canada call -> 1-800-968-9853
In USA call our remote support distributor -> 1 (800) 736-6837

All Portable DVD Players

Where can I purchase an AC/DC adaptor for my DVD player?

Please note to contact:

In Canada call -> 1-800-968-9853
In USA call our remote support distributor -> 1 (800) 736-6837