# www.proscanvideo.com

> AI-optimized mirror of www.proscanvideo.com containing 50 pages totalling 4,911 words of clean markdown content, structured data, and semantic HTML. Original source: https://www.proscanvideo.com/. Last updated: 2026-04-28T15:05:37.667Z.

Each page is available as HTML (with JSON-LD structured data) and Markdown (text-only, ideal for LLMs and RAG).

## Homepage

- [Bringing Families Together](/site-root.html): Proscan manufactures and distributes quality electronics & appliances such as Televisions, DVD players, portable and home audio, smart watches and bracelets and cameras. (163 words)

## Articles & Blog Posts

- [curtis-international-warranty-claim/index.html](/curtis-international-warranty-claim/index.html) (1 words)
- [Product Support](/product-support/index.html): When used under normal operating conditions, as outlined by the manufacturer in your user manual, your PROSCAN product is warranted to be free from manufacturer’s defects in material and workmanship Please note, the warranty period begins at the date of purchase. It is important to keep your receipt in a safe place as it is required (761 words)
- [404 — Page Not Found](/brand/proscan/index.html) (28 words)
- [Takeback Programs](/takeback-program/index.html): For information on how to recycle your Proscan devices for free, visit our recycling partner for your state of residence: (194 words)
- [Contact Us](/contact-us/index.html) (57 words)
- [About Proscan](/about-us/index.html) (197 words)
- [Where can I purchase a USB cable for my MP3 player? | Proscan](/faq/where-can-i-purchase-a-usb-cable-for-my-mp3-player-4.html): Replacement USB cable can be purchased for $7 from Curtis International Ltd. Please mail a certified check or money order (payable to Curtis International Ltd) to 315 Attwell Drive, Etobicoke, Ontario, M9W 5C1, ATTN: Customer Service Department. Make sure to include your name, complete mailing address, phone number with area code, model number of the (96 words)
- [Why can’t I use all the memory in my MP3 player? | Proscan](/faq/why-cant-i-use-all-the-memory-in-my-mp3-player-4/index.html): Your Curtis MP3 player is coming preformatted from the factory in FAT16. Although the max FAT16 file/folder limit is 512 for the root directory, long file names can reduce the number of available files and folders in the root folder. (Such is the case with MP3 song titles) This is due to a Windows FAT16 (120 words)
- [Our Products](/products/index.html) (18 words)
- [TDVD6048 – Q: The screen is blank! | Proscan](/troubleshooting_faq/tdvd6048-q-the-screen-is-blank/index.html): To reset the video output on your DVD, follow these instructions. Connect to standard composite connection (yellow video input on TV and yellow video output on DVD). Remove any DVD's from the unit. Turn the unit off, wait 10 seconds and then turn it on again. Using the remote, press SETUP, then the RIGHT ARROW (115 words)
- [PLT7808 (K-512-8GB)](/tech-help/plt7808-k-512-8gb/index.html): PLT7808 (K-512-8GB) (7 words)
- [DVD5029 – Q: The screen is blank! | Proscan](/troubleshooting_faq/dvd5029-q-the-screen-is-blank/index.html): To reset the video output on your DVD, follow these instructions. Connect to standard composite connection (yellow video input on TV and yellow video output on DVD). Remove any DVD's from the unit. Turn the unit off, wait 10 seconds and then turn it on again. Using the remote, press SETUP, then the RIGHT ARROW (115 words)
- [Roku Smart TV](/products/proscan-roku-smart-tv/index.html): Roku TV makes it easy to watch what you love with the most popular streaming channels, your inputs, and free live TV—all in one place. (31 words)
- [How do I format MP3 on MAC computer? | Proscan](/faq/how-do-i-format-mp3-on-mac-computer-4/index.html): To format the MP3 drive, make sure that the MP3 player is turned ON and is in the UNLOCKED position. Plug the MP3 in USB plug and the computer will detect a new removable drive (untitled). Then click once to highlight the drive. On the top menu choose: special --> erase disk --> rename it (103 words)
- [How do I upload files from my computer to my MP3? | Proscan](/faq/how-do-i-upload-files-from-my-computer-to-my-mp3-4/index.html): To upload music/photo/video files onto your player, make sure that the MP3 player is turned ON and is in the UNLOCKED position. Plug the MP3 player into the USB port on your computer. Then, go into the folder that contains the music files you wish to upload. Click or highlight on the files. RIGHT CLICK (148 words)
- [What is the maximum voice recording time on my MP3 player? | Proscan](/faq/what-is-the-maximum-voice-recording-time-on-my-mp3-player-4.html): Recording Time per 128MB depends on the sampling rate, a higher recording sampling frequency brings better recording quality, but takes more memory space. Below is the recording time with different sampling rate: 8000 Hz --- 8 hours ; 11025 Hz--- 5.8 hours ; 16000 Hz---4 hours ; 22050 Hz----2.9 hours ; 32000 Hz----2 hours. If (112 words)
- [Why can’t I connect to the internet in my Tablet? It is Wi-Fi enabled. | Proscan](/faq/why-cant-i-connect-to-the-internet-in-my-tablet-it-is-wi-fi-enabled-4.html): You need to have an active Wi-Fi connection for the Tablet to connect to internet. (21 words)
- [How do I increase the volume level of my TV? | Proscan](/faq/how-do-i-increase-the-volume-level-of-my-tv-4/index.html): You may increase the volume level by performing a simple software upgrade. Click on the following link to download the software and the upgrading procedure http://www.curtisint.com/html/custservice/manuals/PRO_PLED5529A-B_SW.UPDATE.ZIP (32 words)
- [Where can I purchase a AV cable for my DVD player? | Proscan](/faq/where-can-i-purchase-a-av-cable-for-my-dvd-player-4.html): The AV cable can be purchased for $7 from Curtis International Ltd. Please mail a certified check or money order (payable to Curtis International Ltd) to 315 Attwell Drive, Etobicoke, Ontario M9W 5C1, ATTN: Customer Service Department. Make sure to include your name, complete mailing address, phone number with area code, model number of the (96 words)
- [Where can I purchase a DC/AV cable, the one which connects the main screen with the secondary screen? | Proscan](/faq/where-can-i-purchase-a-dcav-cable-the-one-which-connects-the-main-screen-with-the-secondary-screen.html): The DC/AV cable can be purchased for $12 from Curtis International Ltd. Please mail a certified check or money order (payable to Curtis International Ltd) to 315 Attwell Drive, Etobicoke, Ontario M9W 5C1, ATTN: Customer Service Department. Make sure to include your name, complete mailing address, phone number with area code, model number of the (65 words)
- [How do I format MP3 on Win2k/XP computer? | Proscan](/faq/how-do-i-format-mp3-on-win2kxp-computer-4/index.html): To format the MP3 drive, make sure that the MP3 player is turned ON and is in the UNLOCKED position. Double click on “My Computer”. Right click on “removable drive” (it is the MP3 drive). Right click and navigate to “Format”. Under the "File System" select “FAT” or “FAT32”. Left click on "Start" to reformat (94 words)
- [DVD1048 – Q: I get little or no sound from my speakers when hooking the unit to my Stereo TV/Stereo Sound System | Proscan](/troubleshooting_faq/dvd1048-q-i-get-little-or-no-sound-from-my-speakers-when-hooking-the-unit-to-my-stereo-tvstereo-sound-system.html): DVD1048 comes with fully decoded Dolby Digital (5.1) outputs in the back for full surround playback. The unit comes from the factory with Dolby Digital 5.1 enabled. What you are hearing is only the effects on the Front left and Front right channels being played back when your unit is hooked up to playback in (177 words)
- [Warranty Information](/faq/i-purchased-my-item-six-months-ago-but-i-just-opened-the-box-and-discovered-that-the-unit-is-not-working-is-it-still-covered-under-warranty.html): The warranty period begins immediately after the date of purchase, check your manual, if your unit is covered for 1 year (365 days) then please contact support@curtiscs.com to begin the warranty process. If your unit is covered for 90 days, unfortunately the warranty period has expired. We strongly encourage everyone to test all units immediately (69 words)
- [Where can I purchase a Remote control for my Television? | Proscan](/faq/where-can-i-purchase-a-remote-control-for-my-television-4.html): Please note to contact: In Canada call -> 1-800-968-9853 In USA call our remote support distributor -> 1 (800) 736-6837 (26 words)
- [I lost my receipt, can I file a warranty claim? | Proscan](/faq/i-lost-my-receipt-can-i-file-a-warranty-claim/index.html): No, we require a proof of purchase to verify date of purchase and that the product was sold by a reputable dealer. If you purchased the product online you should be able to download a receipt through your account. If you purchased the item in the store many retail stores can reprint your receipt upon (62 words)
- [DVD1045E – Q: The screen is blank! | Proscan](/troubleshooting_faq/dvd1045e-q-the-screen-is-blank/index.html): To reset the video output on your DVD, follow these instructions. Connect to standard composite connection (yellow video input on TV and yellow video output on DVD). Remove any DVD's from the unit. Turn the unit off, wait 10 seconds and then turn it on again. Using the remote, press SETUP, then the RIGHT ARROW (115 words)
- [Leave a Reply](/faq/where-can-i-purchase-a-replacement-remote-control-for-my-unit-4.html): Please note to contact: In Canada call -> 1-800-968-9853 In USA call our remote support distributor -> 1 (800) 736-6837 (57 words)
- [PDVD1041 Quick Start Guide | Proscan](/faq/pdvd1041-quick-start-guide/index.html): Please see the link for the Quick Start Guide (15 words)
- [DVD1042 – Q: The screen is blank! | Proscan](/troubleshooting_faq/dvd1042-q-the-screen-is-blank/index.html): To reset the video output on your DVD, follow these instructions. Connect to standard composite connection (yellow video input on TV and yellow video output on DVD). Remove any DVD's from the unit. Turn the unit off, wait 10 seconds and then turn it on again. Using the remote, press SETUP, then the RIGHT ARROW (115 words)
- [DVD1044 – Q: The screen is blank! | Proscan](/troubleshooting_faq/dvd1044-q-the-screen-is-blank/index.html): To reset the video output on your DVD, follow these instructions. Connect to standard composite connection (yellow video input on TV and yellow video output on DVD). Remove any DVD's from the unit. Turn the unit off, wait 10 seconds and then turn it on again. Using the remote, press SETUP, then the RIGHT ARROW (115 words)
- [Leave a Reply](/faq/where-can-i-purchase-an-ac-adaptor-for-my-dvd-player-3.html): Please note to contact: In Canada call -> 1-800-968-9853 In USA call our remote support distributor -> 1 (800) 736-6837 (57 words)
- [Leave a Reply](/faq/where-can-i-purchase-a-usb-charger-for-my-mp3-player-4.html): Please note to contact: In Canada call -> 1-800-968-9853 In USA call our remote support distributor -> 1 (800) 736-6837 (57 words)
- [Leave a Reply](/faq/where-can-i-purchase-an-acdc-adaptor-for-my-dvd-player-4.html): Please note to contact: In Canada call -> 1-800-968-9853 In USA call our remote support distributor -> 1 (800) 736-6837 (57 words)
- [DVD6040 – Q: The screen is blank! | Proscan](/troubleshooting_faq/dvd6040-q-the-screen-is-blank/index.html): To reset the video output on your DVD, follow these instructions. Connect to standard composite connection (yellow video input on TV and yellow video output on DVD). Remove any DVD's from the unit. Turn the unit off, wait 10 seconds and then turn it on again. Using the remote, press SETUP, then the RIGHT ARROW (115 words)
- [Leave a Reply](/faq/where-can-i-purchase-a-remote-control-for-my-dvd-player-4.html): Please note to contact: In Canada call -> 1-800-968-9853 In USA call our remote support distributor -> 1 (800) 736-6837 (57 words)
- [I received my item as a gift, I don’t have the receipt and I don’t know when or where it was purchased. | Proscan](/faq/i-received-my-item-as-a-gift-i-dont-have-the-receipt-and-i-dont-know-when-or-where-it-was-purchased.html): A proof of purchase is required, please reach out to the gift giver they may have the receipt or have access to a copy. (30 words)
- [Leave a Reply](/faq/where-can-i-purchase-a-car-adaptor-for-my-dvd-player-4.html): Please note to contact: In Canada call -> 1-800-968-9853 In USA call our remote support distributor -> 1 (800) 736-6837 (57 words)
- [DVD1055 – Q: The screen is blank! | Proscan](/troubleshooting_faq/dvd1055-q-the-screen-is-blank/index.html): To reset the video output on your DVD, follow these instructions. Connect to standard composite connection (yellow video input on TV and yellow video output on DVD). Remove any DVD's from the unit. Turn the unit off, wait 10 seconds and then turn it on again. Using the remote, press SETUP, then the RIGHT ARROW (115 words)
- [DVD1056 – Q: The screen is blank! | Proscan](/troubleshooting_faq/dvd1056-q-the-screen-is-blank/index.html): To reset the video output on your DVD, follow these instructions. Connect to standard composite connection (yellow video input on TV and yellow video output on DVD). Remove any DVD's from the unit. Turn the unit off, wait 10 seconds and then turn it on again. Using the remote, press SETUP, then the RIGHT ARROW (115 words)
- [DVD5036 – Q: The screen is blank! | Proscan](/troubleshooting_faq/dvd5036-q-the-screen-is-blank/index.html): To reset the video output on your DVD, follow these instructions. Connect to standard composite connection (yellow video input on TV and yellow video output on DVD). Remove any DVD's from the unit. Turn the unit off, wait 10 seconds and then turn it on again. Using the remote, press SETUP, then the RIGHT ARROW (115 words)
- [How to Reset Video Output on DVD](/troubleshooting_faq/dvd6041-q-the-screen-is-blank/index.html): To reset the video output on your DVD, follow these instructions. Connect to standard composite connection (yellow video input on TV and yellow video output on DVD). Remove any DVD's from the unit. Turn the unit off, wait 10 seconds and then turn it on again. Using the remote, press SETUP, then the RIGHT ARROW (115 words)
- [DVD5028 – Q: The screen is blank! | Proscan](/troubleshooting_faq/dvd5028-q-the-screen-is-blank/index.html): To reset the video output on your DVD, follow these instructions. Connect to standard composite connection (yellow video input on TV and yellow video output on DVD). Remove any DVD's from the unit. Turn the unit off, wait 10 seconds and then turn it on again. Using the remote, press SETUP, then the RIGHT ARROW (115 words)
- [DVD5028P – Q: The screen is blank! | Proscan](/troubleshooting_faq/dvd5028p-q-the-screen-is-blank/index.html): To reset the video output on your DVD, follow these instructions. Connect to standard composite connection (yellow video input on TV and yellow video output on DVD). Remove any DVD's from the unit. Turn the unit off, wait 10 seconds and then turn it on again. Using the remote, press SETUP, then the RIGHT ARROW (115 words)
- [DVD5038 – Q: The screen is blank! | Proscan](/troubleshooting_faq/dvd5038-q-the-screen-is-blank/index.html): To reset the video output on your DVD, follow these instructions. Connect to standard composite connection (yellow video input on TV and yellow video output on DVD). Remove any DVD's from the unit. Turn the unit off, wait 10 seconds and then turn it on again. Using the remote, press SETUP, then the RIGHT ARROW (115 words)
- [RLC3207 – Q: After I select “Multimedia”, the Source button on the cabinet does not respond. How do I get out? | Proscan](/troubleshooting_faq/rlc3207-q-after-i-select-multimedia-the-source-button-on-the-cabinet-does-not-respond-how-do-i-get-out.html): In Multimedia mode, the Source button of the cabinet has 2 functions to perform - "confirm" and " source". The "confirm" function is the default priority to implement the multimedia option. So the button needs to be long pressed for 3-4 seconds to implement the funtion of " Source". (86 words)
- [PDVD1041 Quick Start Guide | Proscan](/troubleshooting_faq/pdvd1041-quick-start-guide/index.html): Please see link to the Quick Start Guide (14 words)
- [DVD6500 – Q: The screen is blank! | Proscan](/troubleshooting_faq/dvd6500-q-the-screen-is-blank/index.html): To reset the video output on your DVD, follow these instructions. Connect to standard composite connection (yellow video input on TV and yellow video output on DVD). Remove any DVD's from the unit. Turn the unit off, wait 10 seconds and then turn it on again. Using the remote, press SETUP, then the RIGHT ARROW (115 words)
- [DVD8723 – Q: There is no picture in secondary screen! | Proscan](/troubleshooting_faq/dvd8723-q-there-is-no-picture-in-secondary-screen/index.html): This may be caused due the defective cable which connects the secondary screen with the main screen. If the cable is alright, then there may be a technical failure in the unit and it is advisable to take it to a repair centre. (80 words)
- [LCD2603A – Q: TV is not turning on. Plug is connected to the wall. The Power button on the remote has no effect. | Proscan](/troubleshooting_faq/lcd2603a-q-tv-is-not-turning-on-plug-is-connected-to-the-wall-the-power-button-on-the-remote-has-no-effect.html): Please check whether the mail power switch is turned on. It is under the cabinet on the right side. (56 words)

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